Conversion Rate Optimisation: Turning Visitors into Customers

AI mobile phone with CRO elements

Ever walked into a store where the products were impossible to find, the layout was confusing, and no one was there to help? Chances are you walked right back out. The same principle applies to your website – and that’s where Conversion Rate Optimisation (CRO) comes in.

What is Conversion Rate Optimisation?

At its core, CRO is the art and science of turning more of your website visitors into customers. Think of your website as a digital salesperson working 24/7. Your conversion rate is simply the percentage of visitors who take your desired action, whether that’s making a purchase, filling out a contact form, or signing up for a newsletter.

Small Changes, Big Impact

CRO isn’t always about major overhauls. Sometimes, the smallest tweaks can drive significant results:

  1. Changing a static Call-To-Action button to toggle increases visability
  2. Moving a contact form above the fold can boost enquiries
  3. Adding customer reviews next to product descriptions can improve an eCommerce store’s conversion rate

Why Your Business Needs CRO

Here’s a simple truth: it’s typically more expensive to acquire a new visitor than to convert an existing one. If your website converts at 1% and you’re getting 10,000 monthly visitors, improving to just 2% is like doubling your traffic – without spending an extra dollar on advertising.

The Data-Driven Approach to CRO

At Clickify, we don’t guess – we test. Our approach involves:

  1. Analysing your current data to identify drop-off points
  2. Studying user behaviour through heat maps and session recordings
  3. Running A/B tests to validate improvements
  4. Measuring results and refining our approach

Common CRO Opportunities

With over a decade of working with digital marketing clients, we’ve identified many different areas that website can improve on, some of the most common ones include:

  • Page Load Speed: A 1-second delay can reduce conversions by 7%
  • Mobile Optimisation: With over 60% of web traffic now coming from mobile devices, a seamless mobile experience is crucial
  • Clear Calls-to-Action: Your “Buy Now” or “Contact Us” buttons should stand out and create urgency
  • Trust Signals: Adding security badges, reviews, and testimonials can significantly boost conversion rates

Ready to Optimise?

Every day your website isn’t optimised is a day of lost opportunities. Whether you’re getting 100 or 100,000 visitors, there’s always room to convert more of them into customers.

Want to discover your website’s true potential? Analyse your conversion rate and develop a strategy to turn more of your visitors into loyal customers… because good traffic deserves great conversion rates.

Remember: in the digital world, it’s not just about getting people through the door – it’s about giving them a reason to stay, engage, and convert.

Picture of Lisa Comerford

Lisa Comerford

A storyteller at her core, Lisa loves language. Always in the pursuit of the right word for the job, her challenge is to evoke an image, flavour, attitude or behaviour between the reader and the written word. Conscious of the pace in which we consume information her focus is to communicate clearly and concisely, leaving no ambiguity. Comprehension a strong suit, she is dedicated to perfecting memorable content.
Share on social
Facebook
Twitter
LinkedIn
Email